Building value for customers through inclusion, engagement, authenticity and stakeholder focus will make your business thrive.
Working with customers and turning fans into empowered evangelists produces bottom-line results. When customers feel valued, they can become your company's biggest asset. They are impassioned, influential and loyal.
These are a few of the areas in which I have hands-on integrated marketing experience:
Communications, social media, customer advocacy, branding, strategy, online community management and engagement, content creation and copywriting, blogger relations, SEO, web design, email campaigns, word-of-mouth programs, advertising, PR and AR, social media monitoring, research and analytics. Facebook, Twitter, LinkedIn, Google+, YouTube, Google Analytics, Social CRM Sysomos, Pinterest, Quora and Instagram. |
Working with customers and turning fans into empowered evangelists who produce bottom-line results is what I do best. I am a strategic, creative marketing professional with 15 years experience. I help companies build value by focusing on the customer. I earned my marketing experience at big, high-tech corporations where I honed my strategic, analytical and hands-on execution skills. Maneuvering across different business groups, disciplines, regions and executive levels was what it took to get the job done. Budgets were big, agencies were core and competition to stand out was fierce. And that was just the internal landscape. More recently in my career, I worked in scrappier startup environments and dove deep into the social side of marketing -- customer advocacy, social media and PR. When I combine my seasoned marketing experience with my hands-on know how with social media, customer relations and PR, I feel like I'm in my element. My objective is to work with people who are just as passionate as I am about focusing on the customer. With my deep business experience and social media prowess, together, we can help brands accomplish great things. |
CUSTOMER ADVOCACY |
SOCIAL MEDIA |
MARKETING |